Frequently Asked Questions
Is cash on delivery available?
Yes, advance payment is required for every order. Cash on delivery is not available.
Can I request a custom design?
Absolutely. Share your preferred colors, size, design, budget, and reference image through our custom order form.
How long does handmade processing take?
Bouquets, lamps, and customized gifts are handmade after ordering. Processing times vary by design and quantity.
What details are needed at checkout?
Please provide your complete address, phone number, postal code, and any customization details during checkout.
How are orders packaged and delivered?
We carefully package every item. Delivery details and estimated timelines are shared with your order confirmation.
How can I track my order?
For tracking, contact us through WhatsApp or email with your order number, and we’ll gladly assist.