Contact Us
Have a question about a product, need help with an order, or have an idea for something custom? We’d love to hear from you
We’d Love to Hear From You 💌
Whether you have a question about a product, need an update on your order, or would like to discuss a custom idea, feel free to reach out. We’re always happy to help.
Customer Support
You can reach us through any of the following channels. For order related questions, please include your Order ID.
💬 Chat with us on WhatsAppWe usually respond within 24–48 business hours. For order-related questions, please include your Order ID so we can assist you faster.
Business Hours
Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Custom Orders
Looking for a specific colour, design, size, or personalized product? Send us your idea on WhatsApp or email and we’ll let you know what we can create for you.
Velorafuzz — let’s make something beautiful together.